Support
Fast ways to get help when you need it.
Support is part of the specialist VoIP offer—not a hand-off after go-live. Call the office, submit a ticket, use the AI voice agent for basic troubleshooting, or start a remote session with RustDesk.
Email a ticket
Prefer email? Send the issue, site, and best callback details — or use the ticket form on this page.
Call the office
012 111 0899
Call the office for direct support when you need to speak to the team.
Call supportAI voice agent
012-111-0204
The AI voice agent can help with basic troubleshooting and can also log a support ticket for you.
Call the AI agentRemote support
RustDesk
Start here when the team needs secure remote access to your machine for troubleshooting or configuration.
Download RustDeskChoose your computer below if the detected system is not correct.
All computer downloads
Detected the wrong system? Choose yours here. Linux downloads are for Intel / AMD 64-bit computers.
Windows: download and run RustDesk without changing the filename. Our InspireTel server settings are supplied automatically.
Mac / Linux: install RustDesk, then copy our server configuration and follow the setup instructions. On Mac, allow the screen recording and accessibility permissions when prompted.
Open RustDesk and share your ID with our support team. Only approve remote access when you expect help from InspireTel.
Support ticket